Must reading before you book your next limo

1.  How do I book a limo?

Call us and and make a deposit with any major credit card.  The deposit amount is credited to the total and is usually 30% or $100, whichever is more (except sedans).

2.  How are your rates set?

A number of variables determine the rate.  The key variables are vehicle size, type of vehicle, number of passengers, pick-up location, number of hours needed and the day your require service.  A hummer will cost more than a sedan.  Three passengers will require a smaller limo than eight passengers.  A pick-up out of town will be more than an in city pick-up due to travel time.  A weekend or holiday may cost more than a weekday.  

3.  How do I get an estimate?

You can request as estimate online.  Vehicles are booked on a first-come, first-served basis.  Make sure you have a major credit card available, know the number of passengers, the start and end points of your trip, and the type of event.  Your reservation specialist will check vehicle availability for that date and time, tell you what he/she has available and the price.  If you call back at a later time, the date and/or vehicle may no longer be available.  Remember reservations are constantly being accepted, which means availability can change quickly.

4.  Is my credit card charged the full amount before the run?

You can choose to have the remaining balance charged to your credit card or pay cash at the first pick-up location.

5.  What if I'm not sure how many people will be coming?

Set a maximum number of people you expect. It's better to have more space than not enough space.

6.  What if I am not sure about what limo would be best?

We are here to help you make an informed choice on what vehicle or package is best for you.  

7. What if I want to change my pick-up location or destination?

If you have booked your limousine for a point-to-point transfer, the price may change, depending on the distance travelled. If you booked the vehicle for a number of hours, you can go anywhere you want.  If you are not sure where you will be going, simply say "As Directed" when asked where you will be going.

8.  Is there a minimum number of hours?

Yes.  For weddings, in the peak season (May – October) usually five hours during the day.   

9.  Do I get my deposit back if I change my mind?

No.  Deposits are not refundable.  When you book a stretched limo, suv limo or a limo bus, we put that vehicle on hold for you and do not book it for other clients.  The only exception is for sedans which are usually booked a few days in advance. If you cancel a sedan booking three hours or more before scheduled pick-up, your deposit is refunded.    Cancellations made less than three hours before the booking are not refundable.

10  What is included in the wedding package?

The red carpet, champagne, just married sign, ice and bottled water extra are all provided at no extra charge.  

11. Is it possible to tour Toronto for a number of days, a week or longer?

Yes.  Make arrangements with your Erinmills service representative.

12.  What if I book a limo or town car and want to make changes?

Easy.  Just call us back.

13.  What if I decide during the rental that I want to extend the duration of the rental?

Let your driver know as soon as possible.  If the driver does not have a booking immediately after your booking, it should be possible to extend the booking.

14. Are Erinmills' rates competitive?

Yes, our rates are very competitive and represent excellent value when you consider the quality of our limo services for the corporate and retail markets. Beware of low-priced limo companies that may not be properly licensed or insured and may employ unqualified or even unlicensed drivers.  

15. What regulations apply to the limousine industry?

Erinmills meets all regulatory and insurance requirements to operate in Ontario.  All limousine companies are required to obtain an operator's license and insurance before they can do business in Ontario, but there is not full enforcement.  This puts the responsibility on the buyer to check that the company being considered is fully licensed, qualified and insured.   

16. What red flags should I look for?

Does the company have a physical address?  Is it possible to visit the company's office?  Can you drop by to view the company's fleet of vehicles?  You may find that there is no office, no fleet and just one vehicle that is far below your expectations.  Erinmills has a full office in Mississauga at 2155 Leanne Blvd . We invite you to drop by anytime to visit our office and see our fleet of late-model limousines. 

17. Should I insist on seeing my vehicle before I book it?

Yes.  You could be in for a bad surprise if you don't see your vehicle until it arrives at your destination -- and it is too late to make other arrangements.

18. How long has Erinmills Limousine been in buiness?

We have been a trusted supplier of professional ground transporation since 2000  Call us for a basic limo rental, airport shuttle, ground transportation to a special event, a luxury limousine or any other limo service in Mississauga.  We are also a great choice for anyone looking for a limousine service in Toronto or the rest of the GTA.  

19. Does Erinmills limo provide a car service or town car for the corporate sector?

Yes, we are a proven and market-tested supplier of executive transportation with corporate limo services for the Toronto Airport , hourly limousine service and corporate functions. 

20. Are Erinmills limos cleaned and inspected before every limo booking?

Yes.  Although this is not a common practice with many limo operators, we insist every one of our vehicles is cleaned and inspected before every booking. 

21. Does Erinmills offer consumer packages with special rates and extra amenities? 

Yes.  We have great packages for weddings , proms and special events.   

22. Does Erinmills Limousine have late-model limos?

Yes, we have one of the best collections of late-model limousines.

23.  Does Erinmills have limo vehicles for large groups? 

Yes, we have a wide variety of vehicles, including a limo bus , or party bus, for large groups of up to 32 people.. .

24. Does Erinmills have classic limos and vintage limousines?

Yes, our fleet includes a Rolls Royce and Daimler-Jaguar. 

25. Can Erinmills accommodate extra special requirements?

Yes.  As one of Toronto's leading limousine companies, we can meet -- and exceed -- the expectations of even the most discerning client.  

26.  How do you spell limousine?

We see all kinds of different spellings, such as Limosine, Limozine, Limoscene, and Limusine. You might even have a different spelling.  But don't worry.  No matter how you spell our name, you will get everything that has made Erinmills limousine a leading provider of quality limo services in MIssissauga, Toronto and the GTA since 2000.

27.  How do you spell Erinmills?

Once again, we see all kinds of variations, such as Erin Mills, Ern Mills, Erin Mill and Eryn Mills.  We don't mind, but make sure you get our telephone number correct: 905-822-9996 or 416-994-9188 (Toll-free in Canada and the U.S.:  1-866-752-9996) or use our Contact Us page. 

28.  Is Erinmills a good choice if I am looking for a Missisauga limo service or a Toronto limo service?

Yes, we have many long-term clients in both Mississauga and Toronto and regularly meet the limo service needs of clients throughout the GTA.